Articles in this category How to Submit a Help Desk Ticket How to Submit a Help Desk Ticket Can I generate a Ticket From Email ? Yes, you can generate a ticket from email. 1. compose your mail 2. insert to email [email protected] 3. write your subject 4. write your problem Why We Need To Choose exact Ticket Catagory? If you don't choose a exact Ticket Category your complaint or issue not goes to exact Depart, that the reason you need to wait more time to solve the issue.