How to Submit a Help Desk Ticket

Category: How To Use

How to Submit a Help Desk Ticket 1. Open the help desk portal. You can access the portal using your phone or another computer if necessary. 2. Click on "Submit a ticket". 3. Select the category that ...

Can I generate a Ticket From Email ?

Category: How To Use

Yes, you can generate a ticket from email. 1. compose your mail 2. insert to email [email protected]  3. write your subject 4. write your problem  5. put your attachment on your composed mail 6. sen...

Why We Need To Choose exact Ticket Catagory?

Category: How To Use

If you don't choose a exact Ticket Category your complaint or issue not goes to exact Depart, that the reason you need to wait more time to solve the issue.